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Frequently asked questions
The only side effect of buying a Jaspr is becoming an Air Snob. You'll start to notice how the air smells everywhere you go. Welcome to the Air Snob club.
The most important place for your first Jaspr is your bedroom, ideally on fan speed 3 with dark mode on and the lights off.
We recommend one per bedroom and one in your open-concept living room, near the kitchen, on smart mode. For homes over 3,500 square feet, consider an additional unit or two where you spend the most time, such as a home office or gym.
More is better in large common areas, but one in your bedroom is a great place to start. A discounted Family 4 Pack is available at checkout.
The filter subscription comes with JasprCare, our service and maintenance plan. If your Jaspr breaks, we send you a new one at no cost and take the old one back, with no shipping charges either way.
Clean air for life guaranteed, with no extra hidden costs beyond your filter subscription: two filters a year, one every six months. When your filter arrives, change it.
Every six months. When your replacement filter arrives, that is the right time to change it.
We stand behind Jaspr.
If it doesn’t make your home feel noticeably better, we’ll buy it back for the full price you paid (please hold on to the box).
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