Most Common Questions
Air is measured in volume so it will depend on the size of the room and the ceiling height.
Small Room Example (e.g., Small Bedroom or Office)
Medium Room Example (e.g., Standard Bedroom or Home Office)
Large Room Example (e.g., Open Living Room/Kitchen Area)
Max Coverage Room Example
The number of Jaspr units you'll need depends on your home’s layout, total square footage, and any specific air quality needs. Here are some general guidelines:
An open-concept home or condo/apartment usually needs 1 in the family living space. A home with closed off rooms may have one in the kitchen and another in the family living area. We recommend 1 per bedroom for optimal clean air during sleep. If you work from home, then consider 1 in the home office.
We offer a discounted Family 4 Pack at checkout.
The Jaspr was designed to combine the effectiveness of commercial air scrubbers used for mold and wildfires and make a quiet, sleek model for the home or office.
Jaspr is founded by experts in the air quality industry who knew exactly what would make the ultimate air cleaning machine.
The Jaspr's specs make it significantly more effective at cleaning the air by cleaning more from the air, cleaning it more times per hour and over a large area.
You can tell it is working with its touch-screen display showing you the air quality in real time unlike most purifiers where you are not sure if it is doing anything.
The Jaspr has a lifetime warranty rather than a 1-2 year warranty. It is simple to get filters delivered to your door instead of searching to find them every few months.
The Jaspr has a heavy-duty 4 pound filter with 3 layers including HEPA and activated carbon.
It is very quiet with a sleek minimalist design and can be placed in corners instead of needing to be placed away from walls.
The steel construction is designed to last, compared to most plastic models that have a short lifespan.
You should run the Jaspr air purifier continuously to maintain optimal air quality.
Features & Specs
The display shows PM2.5 levels (fine particulate matter) in micrograms per cubic meter (µg/m³). For example, “004” means there are 4 µg/m³ of PM2.5 in the air, which is low. PM2.5 is used to control the fan speed since it’s the most responsive measure for airborne changes.
While some contaminants like mold spores aren’t specifically detected by PM2.5, Jaspr still effectively filters them from the air. So even if you see consistently low readings, rest assured your Jaspr is capturing a wide range of particles. For an extra boost, you can manually adjust the fan speed when needed.
31.5 in x 11.5 in (80 cm x 29.2 cm)
While the Jaspr is tall, the floor space required is not a long of space. Due to its round design, it can also be pushed against a wall.
The Jaspr is as quiet as a whisper, 30dba, on its lowest setting.
Jaspr is only loud when you want it to be; when you're cooking, using harmful chemicals, or if smoke is present.
This is made possible by Jaspr's large fan and motor.
Jaspr is quieter and moves more air than other purifiers.
No because a UV light needs 6-60 seconds of consistent exposure to destroy >99.9% of a virus or bacteria, but air flows through a filter in about .35 seconds. This makes UV in air purifiers completely ineffective.
Not only that, but UV can actually be harmful, as it causes oxygen (O2) to break apart, generating ozone (O3), which is a dangerous air pollutant. Exposure, even briefly, can cause respiratory issues and serious health conditions.
No. Jaspr does not use ozone or any other electronic cleaners. So Jaspr emits 0 ozone.
The Jaspr air purifier detects and filters a variety of airborne pollutants to improve indoor air quality. Here’s a breakdown of its capabilities:
Detection: Jaspr is equipped with advanced sensors that can detect:
Filtration: Jaspr uses a combination of HEPA and activated carbon filters to remove the following:
Ordering & Subscriptions
The only place to buy a Jaspr is here on our website. We do not sell on Amazon or any other platform.
If you have already bought a Jaspr secondhand want to activate the warranty, please contact us team@jaspr.co.
For a little over $1 a day, your Jaspr filter subscription includes 2 filters per year (every 6 months) and is bundled with our lifetime warranty - Jaspr is the last air purifier you will ever need to buy.
Your replacement filter will automatically arrive every 6 months - and when it arrives, it is time to change your filter.
Not at this time.
Yes, anytime. Send us an email to team@jaspr.co.
Shipping & Delivery
Yes.
We currently ship to the continental United States, Hawaii, Alaska and Canada. Sign up to be notified when we launch in your country here.
If we are in stock when you order then your Jaspr(s) will ship out within 1-2 business days and arrive in 3-4 days. If we are back-ordered, please refer to our emails and website communications regarding expected shipping dates.
Not at this time.
15 x 15 x 39 inches
No. The Jaspr(s) is usually left at your front door but in some locations will need to be picked up from the post office.
No. We will ship to you from our warehouse in Canada so there are no duties or tariffs charged.
Returns & Warranty
Your Jaspr is covered for as long as your filter subscription is active. No catches, no hidden costs, ever.
If your Jaspr ever encounters an issue or needs repair, we've got you covered.
Here's how it works:
- You click here to submit a warranty claim; it takes under 1 minute.
- We send you a replacement Jaspr, right to your doorstep.
- You take the new Jaspr out of the box.
- You place the old Jaspr back in the box.
- We prepay the shipping both ways, so you won't spend a dime.
The Jaspr warranty is fully transferable. So if you give away or sell your Jaspr, the next person can take over your filter subscription and be fully covered under the warranty.
We offer a 30-day happiness guarantee.
If you don't love your Jaspr within the first 30 days of having it, email us at team@jaspr.co to arrange a return & refund.
Read the full Return Policy here.
